DEPARTMENTS

Accounting
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Answers questions regarding billings, premiums and refunds
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Accounts Receivable / Payable
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Issue refunds for cancelled policies
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ACH processing Debits / Credits at no cost to lenders
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Produce month end reports
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Input and process BHPH applications / cancellations as requested by client

Claims
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Inspection appointment set within forty-eight hours
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Automobile average claim settled within ten days of being reported
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Internet capable of review of claims status
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Our adjusters assign the claim to local appraisers in your area

Escrow
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Maintains compliance regulations imposed to the client
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Generate notices and certificates
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Automatic coverage (E&O) provided
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Remote access provided for live data
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Weekly escrow batch reports

Information Processing
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Process data files
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Web Portal support
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Process Insurance / EDI
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Processing reports
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FTPS for file upload and retrieval
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Provide back feed files
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Daily support on all aspects

Insurance Service Center
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Answer incoming calls regarding the borrowers insurance
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Update insurance documentation
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Validates insurance policies according to the clients' criteria
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Generate standard and Customized notices and reports for the client